Wednesday, November 18, 2009

Does Your Selling have the Partnership approach?

Many business owners and professionals are strangers to the world of selling and can run into problems with a misunderstanding of the approach required. Richard White's The Accidental Salesman® is often a very apt description. Successful selling is not about being pushy and looking to 'close' everyone you meet. The best networkers are very clear about what they do and for who - their target market. They are friendly, helpful and constantly looking for opportunities to connect their network with people, knowledge & opportunities. They also understand that people will buy from them when they are good and ready and adopt the same approach of helping and educating prospects.

I attended an excellent Client Attraction Techniques Masterclass from Small Business Marketing Expert Nigel Temple yesterday. I am sure Nigel's stuff will inspire a good few blogs in the days ahead. He touched on the psychology behind the new sales & marketing several times. A powerful illustration was the experience of shopping at the John Lewis Partnership. The Sales Assistants there are truly deserving of that 'assistant' title. They are`there to assist us in making an informed buying choice. Always ready to answer questions and leaving us with the decision at all times. They understand something I learned from a Sandler trainer about Newton's Third Law and the way it also applies in selling. The law of reciprocal actions states, 'To every action there is always an equal and opposite reaction: or the forces of two bodies on each other are always equal and are directed in opposite directions'. If you try and push someone to buy something they will push back. I know what my reaction is when I get pounced on as I walk through a shop door.

Nigel suggested spending some time in John Lewis watching them in action. Not a bad idea if you have the time.

Good Networking!
Dave Clarke
Get 7 networking secrets for business success

business networking | business networking events | business networking podcast